Account Verification (KYC) At AstralBet
AstralBet runs a KYC check to confirm who you are, where you live, and that the payment method belongs to you. The review is triggered by regulation, risk checks, and specific account actions such as withdrawals or changes to personal details.
- Identity (ID/Passport): AstralBet requests a clear photo or scan of one valid document: passport (photo page), UK driving licence (front and back), or a national identity card where accepted. The details must match the account profile (full name and date of birth), and the image must show all corners with no glare or blur.
- Address proof: AstralBet asks for a UK address document dated within the last 3 months. Accepted examples include a council tax bill, utility bill (gas, electricity, water), bank or building society statement, or a HMRC letter. The document must show your full name, full address, and issue date on the same page.
- Payment method: AstralBet verifies the deposit method when you request a withdrawal, when a payment is flagged for review, or when you switch payment details. For debit cards (Visa/Mastercard), AstralBet asks for a photo of the card showing your name and the last 4 digits, with the middle digits covered and the CVV hidden. For e-wallets, AstralBet asks for a screenshot of the wallet profile page showing your name and the email/ID used. For bank transfer, AstralBet asks for a statement or account screenshot showing your name, sort code, and account number (transactions can be covered).
AstralBet typically starts KYC when you request your first withdrawal, when your total withdrawals reach an internal threshold, when you change your name or address, or when deposit and gameplay activity triggers an affordability or anti-fraud check under UK-facing compliance expectations.
Timeframes depend on document quality and queue size. A straightforward check completes in 1–24 hours after you upload the files, and cases that need manual follow-up (mismatch in details, unreadable images, or payment checks) take 1–3 working days.
If AstralBet can’t verify a document,